Education and Collaboration at the Forefront of conneXtion 2025’s Opening Day
Jan 13th 2025
Today, conneXtion 2025 kicks off at the Gaylord Palms Resort & Convention Center in Orlando, FL, with an entire day devoted to education. Hosted by CCA Global Partners University, this year’s Education Day builds on the success of last year’s initiative by offering a full day of learning opportunities aimed at providing members with actionable strategies to drive business success. Featuring 47 specialized sessions inspired by direct member feedback, Education Day tackles today’s most pressing challenges with solutions members can implement immediately to improve daily operations.
Fostering Growth Through Knowledge
“This is more than just attending a conference—it’s about transforming businesses,” said Nicole Harding, Vice President of CCA Global University. “Our goal is for members to walk away with valuable insights and tools they can apply immediately to overcome challenges, strengthen their operations, and achieve long-term growth.”
CCA Global Partners continues to emphasize its commitment to helping members excel in a competitive marketplace. Education Day brings customized learning experiences alongside collaborative opportunities, reinforcing the value in learning from both educators and fellow business owners.
Today’s agenda features engaging sessions led by experts and peers across diverse topics, including staff development, leadership strategies, installation best practices, and business operations. Highlights include impactful workshops like “Effectively Onboarding Your New Hires,” “Installation Retention,” “Leadership Excellence,” and “The Courage to Succeed.” These sessions address critical industry needs—helping members elevate their business practices, retain high-caliber talent, and improve operational efficiencies.
“Our focus is on giving members tools and knowledge that create a direct and immediate impact on their success,” Harding added. “From refining sales strategies to improving installation processes and transitioning into effective leadership roles, our sessions cater to every stage of the business growth journey.” By prioritizing growth and empowerment, CCA ensures its members are better equipped to strengthen their businesses.
Expanding Knowledge Beyond Education Day
Education Day is just one part of the University’s comprehensive learning strategy for CCA Global Partners members. In addition to Education Day, the University offers a robust online platform with on-demand and live training modules, in-person training sessions, certifications, and customized training opportunities tailored to individual member needs. To date, over 1,200 certifications have been completed, and members have collectively completed more than 61,000 online University training modules.
Michelle Ali, of Top Floors Carpet One Floor & Home in Suwannee, Georgia, said, “The ongoing training from the University helps drive home the continuous training for our sales staff, staying up with the best tips, keep learning, and keep trying new ways of selling.”
Looking ahead, CCA Global University remains committed to expanding its offerings, introducing new learning modules, and providing innovative training opportunities to ensure members stay educated, informed, and ready to tackle their evolving industry landscape.