INDUSTRY EXECUTIVE STEVE SIERACKI JOINS CCA GLOBAL PARTNERS AS SENIOR VICE PRESIDENT OF FLOORING AMERICA, FLOORING CANADA, INTERNATIONAL DESIGN GUILD, AND THE FLOOR TRADER

August 16, 2023

MANCHESTER, NH (August 14, 2023) – CCA Global Partners announced today that longtime flooring executive Steve Sieracki has been named Senior Vice President for Flooring America, Flooring Canada, International Design Guild, and The Floor Trader divisions. Steve steps into the new role next month, and will be based at the cooperative’s Manchester, NH office.

Most recently, Steve was Vice President of Residential Sales for Shaw Industries. He brings more than 33 years of expertise to his new role, including strong sales and team-building skills.

“Steve has a strong skill set with a stellar reputation in our industry as a high performer with powerful leadership skills. We are very excited that he is bringing his many talents to our team,” said Keith Spano, President of Flooring America, Flooring Canada, International Design Guild, and The Floor Trader. “Steve’s experience perfectly complements our existing team and sets our membership up for long term success.”

As Senior Vice President, he will help craft future strategy and execution of initiatives for Flooring America, Flooring Canada, the International Design Guild, and The Floor Trader.
“My family and I are honored to be joining the CCA team. I have tremendous respect for the CCA members and associates,” said Sieracki. “The CCA culture is first class and I look forward to learning and working to create success for the membership.”

For more information on CCA Global Partners, please visit www.ccaglobalpartners.com.

About CCA Global Partners

CCA Global Partners, Inc. is a privately held cooperative based in the United States with member businesses throughout the U.S. and Canada, and in Australia and New Zealand. Since 1984, CCA Global has partnered with entrepreneurial businesspeople to create a cooperative powerhouse unmatched in the marketplace organized around 14 different businesses – Carpet One Floor & Home®, ProSource®, Flooring America® and Flooring Canada®, The Floor Trader®, International Design Guild®, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services™, CCA for Social Good™, Innovia Co-op™, Lionsbridge Contractor Group™, and Drive™.

CCA GLOBAL PARTNERS RETAIL GROUP LAUNCHES INNOVATIVE INSTALLER RECRUITMENT PROGRAM FOR MEMBERS

July 31, 2023

CCA Global Partners Retail Group Launches Innovative Installer Recruitment Program for Members

CCA Global Partners Retail Group – Carpet One Floor & Home, Flooring America, Flooring Canada, International Design Guild and The Floor Trader – recently introduced a new member-exclusive program to vet and recruit flooring installers. The initiative is designed to help co-op members find qualified installers to meet the continued demand for flooring installation services.

The updated and enhanced program provides members with access to a dedicated recruitment team that’s focused on non-traditional search methods to find qualified local flooring installers.

“We’ve expanded The Installation Excellence program to assist our members with every step of the hiring process, from sourcing strong contenders to screening potential installers to interviews and expediting the necessary reference checks. It’s revolutionary for the flooring industry, and a benefit to being part of a co-op like ours,” said Keith Spano, President of Flooring America, Flooring Canada, International Design Guild and The Floor Trader. “Our updated installation recruitment is robust to ensure our members not only have the ability to take on new projects but gives them the resources they need to level up in their markets.”

In addition to searching for installers, the program entails qualifying applicants, conducting a thorough phone screening, working with members to schedule face-to-face interviews, facilitating reference checks and state certifications and providing ongoing training and support.

“We exist to help our co-op members succeed, and ultimately that involves developing solutions for obstacles that face them. We are so excited to help our members with the ongoing challenge of finding flooring installers in their communities,” said Nicole Harding, Vice President of CCA Global University. “In addition to the help we give members with their training, we’re assisting our members in the hiring process of installers and taking this off their plates so they can keep their focus on their clients and growing their business.”  

The installer recruitment program is available across all members and markets.

CCA GLOBAL UNIVERSITY’S VANTAGE POINT ACADEMY TAKES BUSINESS DEVELOPMENT TO THE NEXT LEVEL

July 31, 2023

CCA Global Partners in-house training arm — CCA Global University – is bringing its Vantage Point Academy six-month intensive business training and development course to the prestigious Alnoba Center in Kensington, NH from May 15-19.

Inspired by executive MBA programs, the academy is part of a suite of continuing education benefits offered to members of CCA Global Retail Group divisions.  The group will focus on key business points during the weeklong program, with ongoing communication for six months following, and then the CCA University team meeting on-site with members at their businesses for two days to check on progress.

“Vantage Point provides current and future business owners with core business and visioning skills. It really is a premiere level experience dedicated to the development of our future strong and knowledgeable leaders in the flooring industry,” said Nicole Harding, Vice President of CCA Global University. “We’re bringing Vantage Point to the next level by being at  Alnoba, a best-in-class facility set in an inspiration and natural environment.”

She continued: “Attendees will walk away motivated to reach new heights in both their professional and personal development.”

To date, more than 50 members have completed the program, with the majority of participants becoming owners of their businesses and/expanded the business.

“We very much enjoyed Vantage Point and it made a significant impact on our business. 

We made several changes within our store to include staffing changes (some promotions/some layoffs), technology improvements (Measure Mobile), and most importantly we’ve increased our margins substantially,” said past participant Julie M. Bastas of Contract Flooring/Carpet One.

Vantage Point is part of CCA University’s commitment to provide the highest level of education and training to members and the team, including an overarching strategy of succeesion planning within many family-owned and local independently-owned businesses.

Topics covered during the intensive training include marketing strategies, customer acquisition, process flow, value creation, financial and operational analysis and leadership behavior.

CCA GLOBAL UNIVERSITY REVOLUTIONIZES ONBOARDING PROCESS FOR MASSIVE RETAIL 2.0 ROLLOUT

July 26, 2023

CCA Global University, a leader in training and education, has developed an innovative and comprehensive training program exclusively designed to accelerate the onboarding process of the groundbreaking Retail 2.0 initiative. This new program, tailored for more than 1,000 stores across Flooring America, Flooring Canada, and Carpet One Floor & Home retailers, marks one of the largest rollouts in the history of the home improvement retail industry.

Retail 2.0 represents a monumental transformation in the floor-purchasing journey for consumers, encompassing a complete overhaul of the proprietary selling system, the introduction of a wide range of digital assets, and a massive redesign of showroom floor plans. The team at CCA Global University faced the unique challenge of developing a succinct and effective training process for the expansive new system.

The solution? A three-pronged outreach approach, combining digital, virtual, and hands-on training techniques, which has garnered early praise and acclaim from retailers across the co-op.

“Retail 2.0 represents a monumental update in the retail industry. This project revolutionizes product assortment,” said Nicole Harding, Vice President of CCA Global University. “It was crucial that the training for Retail 2.0 be innovative and memorable. Additionally, we needed an efficient way to deliver this training to thousands of stores within a short period of time. To address this challenge, Tim James, Manager of Learning Projects created a series of video content for a ‘train the trainer’ program, meticulously guiding retailers through every aspect of the training process, including timelines, suggested training locations, and more.”

The training program consists of three key components:

Training Kit: Six weeks prior to their Retail 2.0 installation, stores receive a comprehensive training kit to equip store managers with all the necessary tools to conduct interactive training meetings with their sales teams.

“The intention behind the first component is not only to inform and educate the sales team about the upcoming changes but also to generate enthusiasm and buy-in. These elements are crucial to a retailer’s success,” added Harding.

Online Training: The program includes a robust online training course hosted on the Online University platform aligning with the physical setup of Retail 2.0 within the store. This approach ensures that employees are refreshed on the material just before they put it into practice.

Ongoing Digital Support: The program offers a suite of ongoing training tools, which sales team members are encouraged to utilize post-installation. To access the most up-to-date online training materials, most of these tools feature scannable QR codes.

Early feedback on the training program has been overwhelmingly positive. “We continue to find ways to improve and build upon what we have. Ensuring that sales professionals in our stores seamlessly adapt to this major transition and leverage the excitement of the new shopping experience is of utmost importance to us,” emphasized Harding.

CCA GLOBAL RETAIL GROUP HITS THE ROAD – TRANSFORMING MEMBER ENGAGEMENT THROUGH REGIONAL SUMMER MEETINGS IN NORTH AMERICA AND CANADA

May 30, 2023

The CCA Global Retail Group leadership team is set to spend Summer 2023 on a massive road trip across the U.S. and Canada as the co-op shifts from a traditional summer convention to its new regional meeting format.

The regional meetings kicked off last month in Illinois and so far, members are responding positively to the reposition.

“As a co-op, we historically listen to the feedback we get from members and adjust course as needed based on their input. One thing we kept hearing was a desire for more regionalized, smaller meetings, so this shift is designed to provide those while still having everyone together at our winter convention.,” said John Gilbert, President of Carpet One Floor & Home. “Everything we do is to ensure that they have what they need to succeed in today’s flooring market, and these more intimate regional meetings are already proving to be extremely beneficial for members.”

Select members in each region act as coordinators and assist in planning the meeting’s focus to ensure that their unique member interests and regional opportunities are covered.

Regional meetings are set for this week in Elon, NC and Toronto; with others scheduled for:

June 2023

  • Denver, CO
  • Colorado Springs, CO
  • Portsmouth, NH

July 2023

  • Sandusky, OH
  • Chicago, IL
  • Atlanta, GA
  • Greensburg, PA

August 2023

  • Spokane, WA
  • Baltimore, MD
  • Napa/Sonoma, CA

September 2023

  • Toronto, ON
  • Calgary, AB
  • Halifax, NS
  • Cowichan Bay, BC

“This summer we are focused on being hands-on and in the field with our members. We’re in our member’s stores for their new Retail 2.0 merchandising setups and we’re doubling down on that intimacy with our regional summer meetings,” said Keith Spano, President of Flooring America, Flooring Canada, International Design Guild, and The Floor Trader. ” These small venue meetings allow us a personal experience with each member in a more relaxed and casual setting. We’re greatly appreciative of our RNG and Neighborhood Network coordinators who have done a terrific job helping us manage these summer meetings.  We’re excited to roll up our sleeves, exchange ideas and implement the tactics necessary to keep our members ahead of a changing economy and evolving consumer demands.”

NEW LVP INSTALLATION TRAINING ENHANCES EDUCATION OFFERINGS FOR CCA GLOBAL RETAIL GROUP MEMBERS

May 25, 2023

Manchester, NH (May 18, 2023) – The slate of training classes offered to CCA Global Retail Group members as part of installation excellence in partnership with expert Robert Varden recently expanded with the addition of LVP Installation. The new education track joins the existing curriculum of Carpet Seaming and Patterned Carpet classes.

This latest course spans from utilizing primers and adhesives to teaching how to install planks on a chevron angle for herringbone designs. Rigid core LVP locking systems are covered as well.

“For this course, we begin with job site conditions, floor prep, and leveling –stressing the importance of getting that right before anything else. We always emphasize knowing the manufacturer’s instructions and how to use Trammel points to have a perfectly squared installation from the outset,” said Varden. “One wrong detail in any of these steps and an inspector can disqualify your installation.”

Varden conducted the LVP Installation pilot class at Pinnell’s Carpet One in Angels Camp, CA.

“With our members keeping busy with commercial and retail projects, it’s especially vital that we arm them with top-tier training on not just the overarching basic skills but also in understanding the nuances and small details that can make or break an installation,” said Keith Spano, President of Flooring America, Flooring Canada, International Design Guild and The Floor Trader. “We also learned from our pilot class that this training should include skills associated with glue down LVP installation over a concrete slab as well as rigid core floating floor systems.”

CCA Global Retail Group’s members can enroll in the classes as part of their award-winning CCA Global University training program. Since February, 84 installers have participated in the training, with classes sold out into the summer. New fall classes are being added.

“Our member retailers are eager to up their installation game while dramatically lowering their chance for call-backs. Adding this new training is another valuable addition to our members’ curriculum,” said Nicole Harding, Vice President of CCA University.

About CCA Global Partners Retail Group

The retail divisions of Carpet One Floor & Home, Flooring America, Flooring Canada, the International Design Guild, and The Floor Trader comprise CCA Global Partners Retail Group. With 1,200 retail locations, CCA Global Partners Retail Group provides merchandising, buying, marketing, digital advertising, training, and retail tools to independent retailers across the U.S and Canada. CCA Global Partners Retail Group is headquartered in Manchester, NH.

VISIONARY FOUNDER AND CO-CEO OF CCA GLOBAL PARTNERS HOWARD BRODSKY ANNOUNCES OCTOBER 2022 RETIREMENT

March 22, 2022

Brodsky to step down following four decades helping thousands of family businesses and retail brands in the U.S. and Canada thrive.

Manchester, NH — After thirty-eight incredible years, CCA Global Partners founder and co-CEO Howard Brodsky is retiring on October 1, 2022. He will remain the chairman of the CCA board and very involved in the company.

The board and the governance committee have well planned this retirement and transition to be seamless with Rick Bennet, who is and has been co-CEO for the last 14 years, taking the helm to lead CCA Global into the future. 

“I have absolute trust and faith that Rick, as the CEO, will lead the company to even greater levels of success. CCA’s next generation of leadership is solid, and I know our next 38 years will exceed the past,” says Howard Brodsky, “Our company is stronger than ever because our success is a real team effort. Because of our member-focused culture, we have a team of amazing, dedicated associates who are the backbone of our growth. We just completed our best year in history, and we are very proud to be paying the highest rebates of any cooperative in North America. I never imagined that what started as an idea in 1984 would become so widely successful in so many industries.”

Howard started the cooperative company with Alan Greenberg in 1984, and over the years, they have helped thousands of family businesses realize their dreams. Now more than 4,000 member locations, 30,000 childcare centers, and almost 1 million family businesses benefit from CCA Global’s leadership through its 14 different businesses – Carpet One Floor & Home®, ProSource®, Flooring America® and Flooring Canada®, FEI Group®, The Floor Trader®, International Design Guild®, Lighting One®, savings4members™, The Bike Cooperative®, CCA Sports Retail Services™, CCA for Social Good™, Innovia Co-op™, Lionsbridge Contractor Group™, and Drive™.

“As I reflect on my journey the emotions are overwhelming. The first word that comes to mind is family. My father’s love and pride in his family business inspired me to partner with my best friend Alan Greenberg to found CCA. We had a singular belief that we could truly help family businesses thrive in North America using the co-op model. Thirty-eight years later, thousands of members in dozens of industries have come together like a large extended family to create a larger business where we can all succeed.” Howard shares.

At the heart of Howard’s lifelong work is the fight for the success of independent, family-owned businesses. Through its mission, structure, passion, and perseverance, CCA Global Partners generates the scale that makes it possible for a family-owned, independent business to do more than merely survive; they make it possible for that business to compete and thrive. Howard sees an urgency in recognizing shared ownership business models, like the cooperative structure utilized at CCA Global, as value-creating business engines for people and their communities to retain their identity and ensure their communities are the ultimate beneficiaries of success.

“The co-op model is a unique business model with members at its heart. I’ve always considered it capitalism with a conscience.  We have the best of both worlds in that we can build the common good by sharing profits back with members, while also honoring our entrepreneurial spirit. When given the same scale and resources as large conglomerates, family businesses win! This model shows that we are stronger together,” adds Howard, “Life is about stories, experiences, and celebrating differences. It’s in those differences that make up the unique tapestry of our cooperative model. We have held a singular belief at CCA that we can truly help family businesses thrive. It is one part scale and another part resources to compete with the corporate giants, but it is also about boundless creativity, embracing our differences, and being nimble. It has been proven true time and time again.”

Howard’s leadership over almost 4 decades has built the organization into a multibillion-dollar company, one of the largest retail companies in America, and the fourteenth largest retail cooperative in the world. What surprises people most about CCA Global and Howard is that while he is the founder, chairman, and retiring co-CEO, he does not own a single share of the company. Because CCA Global Partners is a cooperative it is owned by the members, the individual business owners operating their individual family businesses. A defining difference between CCA and other conventional companies. CCA has shared over $1 billion in profits back to its members.

“Our success was never meant to be singular, but shared by all,” Howard states, “I’ve been lucky every day to still wake up with passion and a love for what I do. It’s a gift. It has been an honor to be on this journey. We have helped so many people, creating lifelong friendships along the way.”

The individual success of each member and family together makes CCA a model for business now and in the future. At its heart, CCA’s success has come from its community of people. They are not only members, but they have also become friends, many member-businesses have been in their families for generations and attribute that to CCA and Howard’s leadership. It is evident throughout its history, Howard has led with love for this company, its members, its community, and its staff.

“I’ve always tried to make decisions with both my head and my heart. Many people don’t talk about love in business. For me, love is at the core of our mission at CCA, and I know the next generation will continue that legacy of business done with clear eyes and a full heart.” 

Howard will continue to foster his legacy of a team-approach to helping family businesses grow and thrive in his continuing role as chairman of CCA’s board. He will continue board roles with the Floor Covering Industry Foundation, the National Cooperative Business Association, among several others. Howard is also taking larger roles in the global cooperative business community. He continues his chairmanship of the International Cooperative Alliance’s contributing working group to the G20 summit in Indonesia this year, and in 2023 in India – bringing the voices of 1 billion cooperative members around the globe to the most prestigious platform connecting the world’s major developed and emerging economies. He is continuing to contribute to the greater global business community in many ways, championing sustainability, combating inequality, and family-owned businesses everywhere. He also looks forward to extra time at home with his wife Joan, their dog Winston, and his two sons, Jeff and Greg, and their growing number of grandchildren.

CARPET ONE FLOOR AND HOME EXPANDS WITH ADDITION OF NEW MEMBERS

March 13, 2023

Carpet One Floor & Home continues to expand with the addition of eight new members and nine locations. The new members joined the flooring cooperative in the first quarter of 2023. 

The new members are:

  • Mark McCartney of McCartney Carpet Flooring & Window Coverings; Westfield and Wautoma, WI
  • Wilson Velez of Philadelphia Flooring Solutions Carpet One Floor & Home; Philadelphia, PA
  • John and Irene Cunningham of Crown Valley Flooring Carpet One Floor & Home; Laguna Niguel, CA
  • Jefferson Whitten of C.T. Carpet One Floor & Home; Charles Town, WV
  • Christy Gettman of Loveland Design Center Carpet One Floor & Home; Loveland, CO
  • Imre Borcsa of SoCal Flooring Carpet One Floor & Home; Corona, CA
  • Jeremy Johnston of Nice Carpet One Floor & Home; Newark, OH

“We welcome our new members and are excited about the collective expertise and experience they bring to our group of independent retailers. They are joining the coop at a very pivotal time, just as Retail 2.0 is being introduced in showrooms across our membership,” said John Gilbert, President of Carpet One Floor & Home.  “As members they receive the benefits of our resources, from working with national experts on consumerism and retail design. We look forward to being part of their future business success.” 

For more information about Carpet One Floor & Home, please visit carpetone.com.

FLOORING AMERICA AND THE FLOOR TRADER DIVISIONS CONTINUE TO EXPAND WITH ADDITION OF NEW MEMBERS

February 13, 2023

Flooring America and The Floor Trader divisions of the CCA Global Partners Retail Group —kicked off the new year by expanding their co-op membership with the addition of six new members and eight locations.

The Floor Hop, Masterpiece Lighting & Home, Gallagher’s Flooring, Stoneridge Flooring Design, Carr’s Floor Trader Design Outlet and The Floor Trader (Jackson, MI) are now part of the cooperative. These new additions come at a pivotal moment in the cooperative’s history, just as the impressive new merchandising and digital system Retail 2.0 rolls out for Flooring America.

“We eagerly welcome our new members, who are joining us at such an exciting time in the retail landscape. Flooring America members are joining the CCA family just ahead of Retail 2.0 revolutionizing showrooms and selling systems, and as The Floor Trader business model continues to be sought out by retailers recognizing the need to diversify and capture a new customer segment, especially in this economy,” said Keith Spano, President of Flooring America, Flooring Canada, International Design Guild, and The Floor Trader. “We are looking forward to arming our new members with tools and programs that the co-op provides to help grow their business and take market share.”

The new members are:

Flooring America

  • Dana Hunt, Masterpiece Lighting & Home – Atlanta, GA
  • Pat and Char Smith, Gallagher’s Flooring – Grand Junction, CO
  • Mike Vaughan and Dave Beebe, Stoneridge Flooring Design – Nixa, Branson and Reeds Spring, MO
  • Ruth Segarra, The Floor Hop – Farmingdale, NY

The Floor Trader

  • Dan and Marcia Carr, Carr’s Floor Trader Design Outlet – Fort Walton Beach, FL
  • Rob Kellerman, The Floor Trader – Jackson, MI

IDG HOSTS SUMMIT 2023 UNITED BY DESIGN IN LAS VEGAS

January 29, 2023

IDG Hosts Summit 2023 United By Design in Las Vegas January 29-31

MANCHESTER, NH (January 30, 2023) – International Design Guild (IDG) leaders and members will gather in Las Vegas today and tomorrow for “United By Design,” its yearly Summit focused on arming members with tools, knowledge, and products to continue to thrive in the current marketplace. Member-led discussions, ample networking opportunities, digital marketing, and business diversification highlight the annual meeting of CCA Global’s luxury showroom collective. 

Ahead of Summit 2023, IDG also announced its continued expansion with five new showrooms recently added to the membership collective. The members will be announced at Summit 2023. 

“This year’s theme, ‘United By Design,’ is infused throughout our agenda for our annual meeting. Our mission is for members to bring their collective wisdom and shared experiences to each other with a shared goal to improve the businesses and lives of our membership and the strength of our group,” said Keith Spano, President of Flooring America, Flooring Canada, IDG and The Floor Trader. “We’ll accomplish this by incorporating member-led panels and discussions to share best practices about issues that are top-of-mind for membership as they head into 2023, including diversifying business, hiring and staffing concerns, and keeping pace with digital marketing.” 

The team at IDG has planned a jam-packed agenda, including keynote speaker Economist Connor Lokar. Connor is the closest thing to a human crystal ball regarding economic insight and forecasting — in his role at ITR Economics, he has a 94.7% forecast accuracy. He specializes in the construction industry and will give attendees a better understanding of how to plan for the future with more confidence.  

Summit highlights will include: 

Business Diversification. A panel of IDG members will discuss how they’ve expanded their businesses through diversification, including design/build remodeling, kitchen, and bath, commercial, and window treatments.
-more-
Digital Marketing. The increasing role of online presence and customer reviews for businesses will be examined, along with an overview of digital marketing services that are provided with IDG membership.

Staffing and Installation Solutions. Finding (and retaining) top sales associates, design team members, and installers continues to be one of the most challenging issues owners face in today’s work environment. Summit will share new solutions and resources available to members, including the appointment of an in-house installation consultant and a hiring and recruiting assistance program. 

Built-In Networking. Network and engagement are increasingly vital to membership, so Summit’s agenda is filled with built-in time for networking. 

In addition to one-on-one meetings, Connor Lokar, networking, and education sessions, the Summit features a closing event exclusively for members at Mandalay Bay. 

###

About the International Design Guild 
 Our members are an elite group driven by inspiration and the desire to bring it home. Luxury market customers expect a personalized journey; we focus on making interior design ideas come to life through art, beauty, and creativity. Through our affiliation with the nation’s largest floor-covering buying group, our showrooms have become a premier resource for homeowners, interior designers, and architects who bring inspiration to life. For more information, please visit our About IDG Page